Privacy Policy

Last updated: October 19, 2026

Prizant Nutrition (Amanda Prizant, Registered Dietitian, Montreal) respects your privacy. This policy explains what personal information we collect, why we collect it, who it is shared with, where it is kept, how long we keep it and what your rights are. We are governed by Quebec's Act respecting the protection of personal information in the private sector, as amended by Law 25 (An Act to modernize legislative provisions as regards the protection of personal information), and other applicable Canadian privacy laws.

Person in Charge of the Protection of Personal Information

Our Privacy Officer is Amanda Prizant. She is responsible for this policy and for how Prizant Nutrition protects your personal information. You can reach her at amanda@prizantnutrition.com.

What Information We Collect

Contact and consultation requests. When you use a form on this website, we collect your first and last name, email address, telephone number, company name (optional) and your message.
Clients. When you become a client, we collect the information needed to provide nutrition services, which may include health information you share with us. We collect this information directly from you, with your consent, and keep it confidential in accordance with our professional obligations.
Email. If you write to us, we keep your email and its contents.
Website statistics. Only if you accept analytics cookies, Google Analytics collects information about how you use this site (pages visited, approximate location, device and browser type). See Cookies below.
Children under 14: we collect personal information about a child under 14 only with the consent of a parent or tutor.

Why We Use Your Information

We use your personal information only to:
1. Respond to your inquiry and schedule appointments
2. Provide nutrition services and maintain your client file
3. Understand how the website is used so we can improve it (only if you accept analytics cookies)
4. Meet our legal and professional obligations.
We will not use your information for any other purpose without your consent. We do not sell, rent or trade your personal information, we do not use it to send you promotional information about third parties, and we do not make decisions about you by automated processing.

Who Has Access to Your Information

Your information is accessible only to Amanda Prizant and to the following service providers, and only to the extent needed for their services:
Perpetual Solution (Quebec): builds and maintains this website and the server on which website form submissions are stored.
Microsoft (Microsoft 365): provides our email.
Google (Google Analytics): measures website traffic, only if you accept analytics cookies.
LightWidget: displays our Instagram feed on the home page. When that page loads, your browser connects to LightWidget's and Instagram's servers, which receive your IP address.
Service providers that handle personal information on our behalf may use it only to provide their services to us and must protect it. We may also disclose information where the law requires it.

Information Stored Outside Quebec

The server that stores website form submissions is located outside Quebec. Google Analytics data is processed by Google outside Canada. Before communicating personal information outside Quebec, we assess whether it will receive adequate protection, taking into account its sensitivity, the purpose for which it is used, the safeguards in place and the legal framework where it will be kept.

Cookies

A cookie is a small file stored by your browser. This site uses the following cookies:
PHPSESSID (necessary): remembers your language on the home page. Deleted when you close your browser.
pn_consent (necessary): remembers your cookie choice. Kept for 12 months.
_ga and _ga_8019Q9FXCS (Google Analytics): distinguish visitors so we can count visits. Kept for up to 2 years. These are off by default and are set only if you click "Accept" in the cookie banner.
You can change your choice at any time with the "Cookie settings" link at the bottom of every page, or here: Cookie settings. If you withdraw consent, the Google Analytics cookies are deleted from your browser.

How Long We Keep Your Information

Client files are kept for as long as you are a client.
All other personal information, including inquiries and emails, is kept for 5 years from our last contact with you.
When information is no longer needed, it is securely destroyed or anonymized.

How We Protect Your Information

The website and its forms use encrypted connections (HTTPS). Access to stored information is password-protected and limited to the people who need it to do their work.

Your Rights

You have the right to:
1. Access the personal information we hold about you
2. Have inaccurate, incomplete or out-of-date information corrected
3. Withdraw your consent at any time
4. Ask that information no longer needed be deleted
5. Receive personal information you provided to us in a structured, commonly used technological format.
To make a request, write to our Privacy Officer at amanda@prizantnutrition.com. We will respond within 30 days. If you are not satisfied with our response, you may file a complaint with the Commission d'accès à l'information du Québec (www.cai.gouv.qc.ca).

Confidentiality Incidents

If a confidentiality incident affecting your personal information presents a risk of serious injury, we will notify you and the Commission d'accès à l'information. We keep a register of all confidentiality incidents.

Policy Changes

We may update this policy from time to time. The current version is always posted on this page with its date. We will not reduce your rights under this policy without your explicit consent.

How to Contact Us

If you have any questions about this privacy policy, the practices of this site or your interactions with this site, contact our Privacy Officer, Amanda Prizant, at amanda@prizantnutrition.com.